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I’ve been extremely pleased with the service at REPS. From the owner on through the different levels of staff and oversight, the quality of assistants I’ve hired for my real estate business has been fantastic. I started off with one assistant and then quickly added another. I appreciate how they’re continually trained and willing to step into any role that I need. Perhaps the best thing about REPS is that the support is extremely responsive and willing to do whatever they need to ensure everyone is happy.
★★★★★
Michael B.
I would like to give a big shout out to Max and his team at Real Estate Project Solutions (REPS). I was new to wholesaling and wanted a way to jump start my business. They took weeks if not months off the ramp up time of my business. This encompassed setting up the CRM and Call Tools, Pulling and skip tracing the data and calling the list. They are producing at least 2 quality leads a day. With this being done on a consistent basis it allows my team and I to focus on truing those leads into deals. Max and his team are always available for questions and take great pride in helping us grow our business. I would definitely recommend REPS.
★★★★★
John P.
Max, JV, and the rest of the team at REPS are the definition of the real deal. Not only do they provide the best team members, management, and ongoing training in the game but they also genuinely care about their clients’ success. I don’t consider Max and his team vendors for my business. I consider them partners in my business, and I know they feel the same way by their actions. A lot of companies talk a big game, but when push comes to shove, many will simply treat their clients like another cog in their wheel. Long story short, I tried every real estate staffing and solutions company in the game (so you don’t have to), and no one comes close to the quality, level of communication, and results these folks get their clients. Do yourself a favor and look no further than REPS!
★★★★★
Michael D.
Max & his team at Real Estate Project Solutions are top of the line when it comes to providing customer service. They not only provide quality VA's for your business already fully trained and ready to go, but also make sure that they help you build a system to make sure their callers or elad managers fit into your business as efficiently as possible. They manage and continue to train the VA's week in and week out to make sure they continue to grow and adapt to your business style. You get basically 24/7 access to Max and his team if you have questions, suggestions or requests while using their services. I cannot say enough good things about the way they run their operation. Real Estate Project Solutions was able to take the headache out of training and managing which was taking time away from what I needed to focus on in my business. They helped generate a ton of leads for me.. and I would recommend their services to anyone out there who is looking for a VA to help automate and take their business to the next level!
★★★★★
Lenny P.
FAQs
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FAQs
How will I know if my assistants are doing a good job?
Quality assurance and 100% client satisfaction are our highest priorities, and we employ various tools to ensure that all of our assistants are completing their assigned tasks on time for you. Additionally, you will have a free line to communicate with them all of your requirements on an on-going basis, and all assistants are trained to respond timely.
I am interested in hiring some assistants to make cold calls on a regular basis, but how will I know that the agents are performing well?
We constantly employ numerous methods to ensure that all calls are handled in the most professional manner possible. Our supervisors listen in to live calls and give instant feedback to our agents. Additionally, our phone system closely tracks hold time, talk time, and several other statistics, which are reviewed by management on a daily basis.
How are your real estate virtual assistants trained?
All of our VAs attend REPS Academy, upon orientation with a specific curriculum, and on an on-going basis when new content arrives so that their skills are continually honed. REPS Academy is the reason that our team is able to deliver consistent results to you and we are always looking for ways to expand what it offers.
What are your service hours?
We offer 24/7 service to our clients.